Just got this in an email. Now my software vendor is dictating terms in my agreement. I guess it's time to start evaluating options.
3) Requirement for the inspector to add to his or her agreement:
Why: To help protect yourself, your customer and HomeGauge (a 3rd party) from any potential legal issues involving the customer and their data. This can help protect the inspector when using other vendors that the inspector may decide to use outside of HomeGauge, such as: scheduling, call centers, or other vendor programs. This clause is aimed to help protect you and your company should you later opt in to any future vendor programs as well.
Please modify your customer agreement by January 31, 2018 to include the following:
Russell: what is your recourse when inspectors do not do this. I don't think your company has ever seen my agreement.