Hey Dan, I like it. You are the ONLY one that sees the survey. You have the option to turn it off on your dashboard. You can use the positive comments on your website if desired and use any negatives as a learning tool for improvements to your service(s). http://www.homegauge.com/inspector/shgi/newsalerts.html (2nd paragraph)
I’ve seen a lot of questions on how to conduct surveys on this BB. Just a tool to use if desired.
You can go to your dash board and click on gauge results and then detailed gauge stats and then there is an option to turn it off.
I would leave it on, sometimes it nice to know what you don’t know. I give Russell and guys a thumbs up… again.
Thanks Guys for reading the info on it before you post. Dan, I do not own this board, you sent me an email, its hard for me to go around and redirect you to me. My email is email@example.com
You don’t have to, but if you will read the news alert carefully, you’ll see its not sent to your customers, its not about asking them questions (net promoter score link explains), you can turn it off and never know what they really think.