Originally Posted By: Rusty Rothrock
This post was automatically imported from our archived forum.
To my way of thinking, a home inspection is not complete until some type of reporting is completed concerning the roof. We had a couple of inches here in Richmond on Thursday and I was not able to inspect the roofs on three different houses. I inspected everything else but I stated at the end of my report... "inspection is not complete, roof covered with snow, will reinspect roof in the next day or two."
Granted I don't live in the north with constant snow, so it's not that big of a deal for me to go back out and reinspect roofs that initially were covered with snow. I learned a long time ago to always give my customers "more service than they expected." This past Sunday after church I went ahead and reinspected those snow covered roofs...one was OK, one has some work to be done, and the last was in bad shape and needs shingle replacement. It's funny how snow can make everything so perfect. Of the three houses (considering their overall condition) I thought for sure that if there was a roof problem, it would have been on the first house that was not well maintained. Boy was I wrong. The house that needed new shingles was the nicest house of the three.
Anyway, as I said, snow is not a constant issue down here so I have the ability to go back out an reinspect. My Purchasers truly appreciate the effort, and so do the Realtors who are involved. In this business (just like in any business) we always need to be willing to "go the extra mile."
I slept good Sunday night (like every night) knowing that I went the extra mile.