Seth, my best recommendation is to follow the trends in technology when it comes to selecting an operational software.
First of all, concentrate in your business, “Inspections”… let the software people take care of the software and it’s improvements. It is hard enough to ‘master’ the art of the field inspection, capturing wise observations that have to do with the good and the bad of all the dwelling systems, structures, roofs, plumbing, electric and so forth…
I nailed down my search to three applications, all promised the same line of solutions… I am sure U did not get the best of all, there is no such thing as ‘the best software’, but I put a lot, a lot of weight in the expertise that ‘the Creator’ if the software could offer me. Anyone can code an application, but do anybody knows the art of Home Inspections, dealing with Realtors to gain your orders, and satisfying the home owner’ expectations? I found that Carson Dunlop has previously written the “Text Book” most used in training all Inspectors un the USA. I am using Horizon and I am concentrating in doing inspections and making money to pay for the software fees. It is part of my cost structure…!
There has been many improvements throughout the first 10 months and I can see the improvement in the easiness to do my job and deliver shocking reports to my customers and realtors.
I also liked Spectora, very good presentation, I even thought of changing software platforms at the end of the year, but I am having second thoughts! The learning curve is steeped. What would be the benefit? I ask myself.
Instead, I plan to use my resources in developing other inspection services, Radon, Energy Audits… and reaching out to develop more loyal relationships with realtors that can feed me more business.
I also tried PalmTech… still Horizon winning, not for been the best software, is because I embrace my customers and my inspections with professionalism and the customers live me and the way I deliver my findings.
Best of luck, I hope this can help you make the best and wiser decision…!