Inspection Community, please be aware of the following:
This week, I have had customers contacting me about Porch sales calls about setting up their utilities and other services. I am incensed with them as I have explicitly asked them not to use my customer information in any way.
I have spoken with folks at ISN on two occasions to make this clear. Apparently, they define clarity differently than I do.
To the good folks at ISN. You better step up or you will lose customers. My folks are upset with me, you and the process. You are affecting my business negatively. I cannot have this. You have one more chance to make this right and stop using my customer list as a sales sheet. You are not permitted to do this. I have told you privately and I am now telling you in public. Can I be any more clear!!!
You will cease to use any of my information or my customer information for any future offerings of ancillary services. It is not yours in any way to use. My customers do not want this. They can set up their own utilities by the way. They do not want sales calls. They do not want services like this.
If there is a default in the program or platform that automatically allows for this, you will take this out immediately since you added it. I have unchecked any affiliations. So, I do not know why you feel it was appropriate or why you think you have permission to engage my customers. It is not and will not be or we will end our relationship with you.