Originally Posted By: reborn
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I got a call today from a realtor advising that a client I did an inspection for about a month and a half ago is hopping mad over something I “missed.” The client stated that the 4" flue pipe from the furnace was disconnected and direct venting exhaust into the basement from the mid-efficiency Ducane furnace (75,000 BTUHR) The client states that the way the flues were, he doesn’t think it was ever hooked up. Initially I was scared to death that I’d missed something this obvious…Then I started to think…
1. If it was exhausting directly into the basement, shouldn't my CO2 meter have picked something up during inspection? I usually let the furnace run for about 15 minutes then take readings all around the furnace and from the registers.
2. The furnace is 3 years old, and was installed when the home was remodeled 3 years ago...The home has been occupied by the owners since then. If it was never hooked up, wouldn't it have created a problem before now?
3. They've just replaced the hot water heater, which sat next to the furnace, and shared the exhaust pipe. Could the plumber have been careless enough to disconnect it and not reconnect?
They're asking for a full refund of the fee. I'm going to do a reinspect and talk to them tomorrow. Any advice? This is my first "problem" after a year of inspecting and I could use any help I could get!