Does anybody have a simple path to update a Palm-Tech Template & Library file for ratings & notes on a Droid device?
Their Tech Support just tells me to watch their tutorials (have watched them all) and they do not tie it all together. Shouldn’t updating your template and loading it to your inspection device be simple or at least specific?
I have asked them to tell me which steps do I do in what order and they say this is impossible. Okay, can you tell me which of your tutorials to watch in what order? “No, that is impossible”. They seem to want me to spend hours watching and re-watching their poorly made tutorials and become an expert on my own. I don’t have that kind of time.
The first level of tech support’s main job seems to be keeping you from getting to anybody else that might help you.
Think about this before you make a buying decision for your reporting software. :roll::roll:
I am actually considering writing off this company and the $900 I spent for the software. Anybody got a good recommendation for another inspection software company that makes it easy to update templates to a droid device?