Originally Posted By: mpatton
This post was automatically imported from our archived forum.
A friend of mine recently purchased a new home, I did the inspection. He calls me a few weeks later and asks if I would have any ideas about a problem he was encountering with his brand new Maytag washing machine.
First he has a water softener.
The machine does fine except on dark clothes cold water, the clothes come out with a residue on them. Maytag has come out and attempted to trouble shoot the problem, solutions:15 different laundry detergents, cold water is to cold, water softener causing water to be too soft, water is too hard, to large of a load, discharge drain is restricted. To his defense he has worked with Maytag for 3 months, finally told them give me my money back. Bought a new washer high end unit of another brand and guess what, he has the same problem.
Water Softener Company has confirmed the settings and the water test correctly.
Open to suggestions!