I do have HG and also the Companion. I will normally start off the day at the HG desktop and then upload it to the cloud and then we will load it onto the companion for use during the inspection. (I say we because my son is now working with me, he is almost certified). My son will enter some info into the companion as we do the inspection but truthfully I use a separate camera for 90% of the photos when documenting issues and defects, it also has WiFi so I use it on a pole for roofs also. My camera hangs around my neck and leaves my hands free. I tried using a tablet, big screen is nice and easier to navigate on but I find that carrying it around is cumbersome …you always have to lay it down to do actual work and you can’t put it in tight places for a photo. (so the Companion is now on our android phones) I also do not trust the companion to positively save information, especially if you are in the middle of something and need to take a phone call and inadvertently shut down the companion app it may loose the last five minutes of info work.
I just find it clunky to enter the info on the companion while at the inspection, except for cookie cutter items. We do 90% of the report on the desktop using photos taken on my main, water and shockproof camera. (Also the photos are left Hi-Res…You simply can’t put a hi res photo in companion, so cropping a photo to show detail later is not an option.
We do use the cloud so info on the Companion is uploaded and then downloaded to the desktop. Sometimes we will enter more info on the companion if we find we need to wait for a client (like styles and materials).
For me I find the companion limited except for quick cookie cutter items. I’d much rather sit at the desktop to do the report writing and also I find editing pictures much easier on a device with a full size keyboard and large/multiple screens.
Now I do have a photographic memory (my camera is my memory) and all I really do at the inspection is take photos, very seldom do I need to write anything down as far as info or take notes, the exception is if I cant take a photo of a data plate (HVAC or WH), then I may need to jot down the info. but normally I just photograph them. And much easier to take a few photos quickly with a camera and then pick the best, place it where needed when at the desktop…instead of trying to place a photo in a particular section while at the inspection (and hope the photo is of good quality…after you get back to the office).
In short I find the companion of limited benefit and has limitations and is not ever going to be a stand-a-lone report writing platform or something that actually saves you much time. Also if you visit the HG Facebook users page many of the issues is with the Companion and or rather people trying to rely on it for doing much of the inspection.
This is just my opinion but I have been using HG for almost 11 years and the Companion when it was first used on a PDA. I do find it useful but in a way I find a Hammer and a Crescent Wrench useful. Need the rest of the tool box to overhaul your Chevy.