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To BC licensed home inspectors,
This communication is one in a series, leading up to September 1, 2016, when changes to the laws for home inspectors come into effect. We are sending you this information to help you prepare for those changes. Please visit our web portal at www.homeinspectionrightsbc.ca](http://www.homeinspectionrightsbc.ca/) site regularly for updates.
The Rules are Changing
In March 2016, the BC government announced changes to the province’s Home Inspector Licensing Regulation. These changes will come into effect on September 1, 2016. As a licensed home inspector, there will be some new rules and processes for you to follow; including new contract requirements and inspection report requirements. To read more about the new requirements, please read this important information bulletin](https://www.consumerprotectionbc.ca/businesses-home-inspectors-home/law-change-updates/1315-april-2016-information-bulletin-new-requirements-for-bc-home-inspectors) on our website that was mailed and emailed to you in April.
Consumer Protection BC’s Role
Consumer Protection BC regulates and licenses seven different business sectors and a number of consumer transactions including gift cards, credit reporting and consumer contracts. We have been licensing the home inspection sector since 2009. With the changes to the coming into effect in September, one of the changes is that membership in a home inspection association will no longer be a legal requirement to get a licence from Consumer Protection BC. This means that as of September 1, 2016, you will be interacting with us more as we will be handling consumer complaints against your business directly, inspecting your business and enforcing the law. Let us tell you more about that….
Complaint Handling
In the past, consumer complaints from consumers about your business practices as a home inspector, were often handled by your home inspection association. This is changing as of September 1, 2016. As with all of our other regulated sectors, we will be dealing with you directly to review and address consumer complaints filed with us about your business practices. Depending on the nature of the complaint, some issues may still be forwarded to any association that you belong to but we will be handling complaints related to the law. You can find out more about our process on our website here](https://www.consumerprotectionbc.ca/businesses-home-inspectors-home/compliance-and-enforcement/investigations).
Our Enforcement Tools
BC’s consumer protection laws give us a variety of enforcement tools. We use these tools in a progressive manner and in many cases use them as a last resort if a business does not voluntarily comply with its obligations under the law. You can find out more about our enforcement powers and tools on this page on our website](https://www.consumerprotectionbc.ca/businesses-home-inspectors-home/compliance-and-enforcement/enforcement).
Inspections
As we do with our other licensed sectors, we may be inspecting your business. You can find out more about our inspection process here](https://www.consumerprotectionbc.ca/businesses-home-inspectors-home/compliance-and-enforcement/inspections-overview). We will be creating an inspection guide that reflects the new rules so that you know what to expect should you be inspected by Consumer Protection BC. That guidance document will be available on our website at a later date and will help you know what to expect and prepare for a possible inspection.
For more information
Our online information](http://www.homeinspectionrightsbc.ca/) is consistently being updated and will continue to communicate with you via email. We encourage you to visit www.homeinspectionrightsbc.ca often. If you have questions, please contact us at operations@consumerprotectionbc.ca.
Thank you.
Consumer Protection BC
**[FONT="Arial"]FIND OUT MORE ABOUT THE new rules**](https://www.consumerprotectionbc.ca/businesses-home-inspectors-home/law-change-updates)[/FONT]
About Consumer Protection BC
*Consumer Protection BC is the regulator of a variety of business sectors and specific consumer transactions in the province. Our mandate is to license and inspect our regulated businesses, respond to consumer inquiries, investigate alleged violations of consumer protection laws, classify all general release motion pictures and provide information so consumers can self-assess the fairness of a transaction. Our vision is a province where all citizens of BC are empowered in their transactions as a result of rigorous and consistent business compliance and through the provision of solution-based information. For more information about our organization, please visit our corporate website at www.consumerprotectionbc.ca](http://www.consumerprotectionbc.ca/) or read our 2015 Annual Report… *