I was informed this morning by another member that the Buy Back Program details had changed significantly.
Whereas before the terms were quite broad, now the terms are so limited, it has near no value.
LOL. I would hope the value of the program (in your eyes) isn’t in those terms. The program was designed as a marketing tool. It is a marketing tool. The purpose (and value) of our “We’ll Buy Your Home Back” Guarantee isn’t to buy back homes. That’s a secondary benefit, and yes some participating members have benefited from that, but that is not the program’s primary purpose. The odds of you ever needing to use the program are pretty slim. Not as slim as being bit by a shark while being struck by lightning… but somewhere close. Again, it’s purpose is to cause you to get more inspections. We now have entire brokerages full of real estate agents who only refer participating members. And that trend just keeps growing. Our goal is to make sure every American can unwind their home purchase if they want to. You can take back your new car within 3 days of purchase in most states. You should be able to return your home within 90 days of purchase… and for many Americans, they can. And for 19 Americans, they did.
When did these changes get implemented?
I’d have to know the exact change to figure out the day it was made, and I probably wouldn’t do it anyway. It’s a pain in the butt.
And what the reason behind these changes?
This I can answer for every change. If you ask about any specific section of our terms, I can tell you the thinking behind it. Just post the section you want me to explain.
And why was there no notification?
What consumer would want that notification? Why would they care about the evolution of our terms page?