Just did a Wind Mitigation for someone I know and he got really pissed at me. Before I wrote the report he called me and said “its hip right” I tole him I didnt think so but would check the measurements. After measuring I find that is 45 feet of gable and 275 total roof. hmmm Non-Hip!
He told me I didnt know what I was doing and all the other wind mits he got were “Hip”
Ask him why he got all the other wind mits and who did them. It used to be harder to say hip than it is now. Good Luck don,t you just love working for those you know. You probably even gave him a discount.
he switched insurance companies and needed a new one. last one he got was about a year ago and he said it even came with pictures. I will see if he can send to me. he said it was by a big well known inspection co…
No. The old guidelines were different. Basically any Gable that was less than 50% of the wall length it sat on did not count. No matter how many gables you had. And, gables over entrances didn’t count.
So, most likely it sounds like he is a victim of the form change. Not your fault. They changed the guidelines.
Least the Home owner didn’t throw the end of you tape measure in your face, fire you, and follow you to the truck threatening to call the cops and file a complaint with the DBPR…
This is what happened when I told the A#$% of a home owner, that the gable we were measuring was greater than 10% of his total roof perimeter.
Turns out, he was disputing his re-inspection from his insurer. I unknowingly, was sopposed to be the arbitary 3rd opinion. When I agreed with the insurer, the guy freaked out.
You are going to see a lot more of this coming about as the insurance companies try to limit discounts. Just make sure you have proper documentation or be ready for a law suit
In my situation, there was two issues: First, the homowner has serious stability issues. Second, I was unknowingly the Third inspection. His first was thrown out by the re-inspection. He was only hiring me to provide him with a new inspection to continue his dispute with the underwriter. The instant I sided with the underwriter, he was wasting his money and knew it.
From then on, I treat all insurance inspections like Home inspections. I’m not releasing the detail untill I know I’m paid.:twisted:
We usually ask if they had one before. They we walk them through some changes. They know when we show that the report may not be the same. We give it to them straight from the beginning.
I have done two inspections on the same house and given different answers, it depends on the form and what is the standard at that time.
I give it to them straight from the begining. I always ask about previous inspections and explain that the criteria has changed. In fact, I explain that it is the errors (and fraud) from previous inspection that has created the need for new inspections. I always advise the client that, often the credits change when compared to previous inspections. To do less would be less than honest. :roll:
This particular client outright decieved me about the conflict with the underwriter. I was led to believe that I was only helping him transition from the 2 page to the 4 page form. If I had known that payment was contigent upon my results, I would not of taken his buiness at all!
I will continue to explain their ratings and such to the home owners. However, I now do it at the end of the inspection when the check is in my hands.
In most cases, the homeowners are upset to begin with. They just had a free WM or paid for one the year before. Their insurance was doubled or cancelled. There pissed at the whole process. People who fell cheated can easily justify cheating others.
The HI industry learned long ago, to release the inspection results only after the agreement is signed and the inspection payed for. It is now my policy for ALL inspections.:-k
The only thing you can do at this point is contact Citizens, or whoever the insurer is and let them handle it. If he is your friend, you might just want to let it go.