I use the NACHI Fetchreport system to send inspection reports to my customers. I like the ability to see how many times the report has been downloaded.
It hit an all time high with 33 downloads for a single report. When I see the download approach about 10 - 15 I contact my customer just to alert them and find out if they are aware. Very rarely are they concerned. They are pleased with the system and like flexibility to be able to share password. I think I had one or two that were concerned and I reissued new password.
I would like to see the email ID of the person downloading. Because I think most of the download are from the agents.
With that many download it’s great exposure. I had several referrals from the Fetch report system this way.
If you use Fetch report or similar system what’s you average download and record download.