How to Reduce the Number of Phone Calls Your Clients Get

[mlarson (Michael Larson, WI Lic. # 1672-106)]

Read carefully:

30,000+ calls monthly…not one complaint online.

[ccurrins (Christopher Currins, CMI)]

Why did you waste your time and effort posting this Nathan when according to you no one outside of a select few visit/read this message board?

[bhartley (Buck Hartley, CMI)]

I stopped doing this years ago.

[jburkeson1 (Joseph Burkeson, CMI)]

Spam aka bullshlt

[jfarsetta (Joe Farsetta)]

After a lead is submitted, an email goes out to the client confirming their interest in the program.

Great to know…

this is Frank with The Inspector Services Group and I was calling today to make sure your inspection with ABC Home Inspection went well and see how your transaction is going?"

Why is ISG calling to “make sure” the inspection went well? Why are they asking the client how the real estate transaction is going?

[jjonas (Jeffrey Jonas)]

http://www.google.com/url?sa=i&source=images&cd=&docid=BhSb3A3mbir_BM&tbnid=xi0wA4EEmpTsvM:&ved=0CAUQjBw&url=http%3A%2F%2Fblogs.citypages.com%2Ffood%2Fspam1.jpg&ei=e6neUpj5GaSwyQHfm4CgAw&psig=AFQjCNGg7sPo0d9U5LUYjpRXZVLJVy1shQ&ust=1390410491493474

[ccurrins (Christopher Currins, CMI)]

a home buyer who uses a home inspector on our alarm leads program will get less sales calls than a home buyer who doesn’t.

Alternatively, a home buyer who utilizes an inspector that doesn’t utilize the Alarm Leads Program and pledges some sort of “confidentiality”, will end up in public records when their transaction happens and will get an unknown number of calls from any number of sources.

@nthornberry

But accurate spam/bull****.

The statements above are only accurate if you have some bona fide proof, which so far you have not posted. Your “word” is not proof.

In over seven years of performing home and commercial inspections I’ve never had one single complaint from a client or agent concerning any type of telemarketing calls/email/snail mail.

[jbushart (James H. Bushart)]

How easy it for a dishonest lead broker who forces inspectors, by contract, to keep his contact information “Confidential” and secret from the home buyer … to claim that no one has complained to him? LOL They could neither contact him to complain … or report him to their AG … if they wanted to, without knowing him other than as a “TPSP”.

I think home inspectors have a duty to protect their clients and private data from people like Thornberry. Most do.

[ccurrins (Christopher Currins, CMI)]

@nthornberry

Why would a home buyer complain to you about the barrage of phone calls they’re getting? That doesn’t make sense…

Sure it does.

[wwilson3 (Wayne Wilson, TN 439)]

I been asking clients what they thought actually . pros and cons so far 90 percent said no if the information is being given out. Still pondering .

[jfarsetta (Joe Farsetta)]

Nathan,

You still have not addressed the question as to what business your firm has in checking on how the inspector did on the inspection, or for that matter, how the client is progressing with their transaction.

You also have mentioned 33,000 calls per month. 33,000 leads per month. 33,000.

33,000 inspector contacts provided through your program, and being contacted each and every month.

Is that accurate?/

[jburkeson1 (Joseph Burkeson, CMI)]

@wwilson3

I been asking clients what they thought actually . pros and cons so far 90 percent said no if the information is being given out. Still pondering .

When they started to give me that WTF sell-my-private-data look… I stopped asking.

[jbushart (James H. Bushart)]

@jburkeson1

When they started to give me that WTF sell-my-private-data look… I stopped asking.

Go tell your CPA or lawyer that you are planning on collecting kickbacks in “CASH (or services)” in exchange for this private information without paying taxes on it and tell us the look on his face, Joe.

[jfarsetta (Joe Farsetta)]

Yes, Nathan…

How is my client’s progress with their real estate transaction any business of yours?

I have no vested interest in the transaction, so why should you or your firm, or your telemarketer?

For that matter, who the hell is your company to quiz the client if they were satisfied with their inspection? Are you grading the inspector?