Lucky for me I had a home warranty company refuse to repair a roof unit ac. The client got upset and 11 or 12 of us ended up getting served with a lawsuit. Everyone settled (warranty company for $6000.00) and it all went away.
I won’t be selling any warranties thank you very much. :twisted:
So…you are saying that someone who is NOT in business to be an inspector…but in business to make money…can actually lose money by involving himself in home warranties?
I agree.
If this were a home inspection association, we would be warning our membership about participating with such nonsense. Since we are a vending machine, instead, we encourage all of our members…whether they are employed full time as inspectors, taxi drivers, housewives, or tour guides…to purchase everything our vendors sell.
My business, my calling, is to help property buyers and owners to see beneath the obvious, to understand the condition of the property. It’s primarily an educational business, teaching people that the structure is more important than the color of paint. To do that ethically, I have to strive to keep my objectivity and independence. Since real estate transactions involve big amounts of money, there’s a lot of pressure to lean one way or the other instead of being neutral. No, I’m not in the money-making business, I’m in the inspection business. And I’m glad that it works for me to make a good living doing something I really enjoy a lot.
As for warranties, they are not a product that I offer, because they compromise my neutrality. Would more real estate agents refer to me if I included a warranty? Probably so, but making agents happy is not one of my goals. You may say I’m crazy not to do whatever I can to bring in more business. But I’ve made my ethical decision on what I will and will not do to please people, and I’m sticking with it.
I love the inspectors in here! So many refusing to budge on any items, refusing to look at things from different aspects, afraid to try new avenues. Because they MIGHT fail…I read and listen to alot of motivational tapes, how to market, how to run a business and even have a business coach…because I know that I look at things ONE way and I need people to open my eyes to different avenues. First and foremost is the client…I agree with everyone on that…But how is giving them a warranty a bad thing? Because something MIGHT happen? That is your excuse? What if the warranty company doesn’t pay the $500? Well then pay them yourself and work it out with the warranty company later. Once again the inspectors in SW Florida PLEASE do not change a thing you are doing…Please offer less than me, do inspections with inferior software…deliver it later, dress less than professional and be rude and abrasive…and lets not forget arrogant, please talk down the clients and Realtors…If your not changing and progressing you WILL be left behind. I know YOU think you are the cats meow and full of all the right answers, but the sad thing is that YOU are not the client…
Apparently, Nick has found it no longer profitable to be in the home inspection business. Perhaps, when I check back later after a few years, Nick will be hyping Keith’s latest book on how to avoid litigation in selling Tupperware while Ben is producing videos on how to hold successful house parties and the newbies will be thanking him for helping them be successful in it.
But as for us who are committed to the home inspection profession and who can remember when NACHI was a home inspector association that promoted it, we shake our heads.
There are home inspector associations for those who wish to be home inspectors.
I must say that the most amusing thing about your post, Mr. Pierce, is that if you were sincere…you would have never posted it.
The problem that home inspectors have in all areas is how we must sometimes bear the burden of the reputations of others. Proponents of licensing in St. Louis two years ago were actually seeking out my clients who may be unhappy so that they could use them for media exploitation…discrediting me and showing how Missouri needs to license home inspectors…in one shot. This has happened in many states…the realtor’s husband in Springfield, Missouri who belongs to no association and does soft reports to help his wife close deals…etc, etc…
So…yes…home inspectors who provide warranties that are worthless…or who do a NACHI SOP’d chimney inspection that results in the death of a client or his family…hurts all of us.
If NACHI was not a club for “money makers” it would be seeking the means of enhancing…not endangering…the reputation and public perception of our profession.
No James, what I am saying is most of those warranty companies suck.
And to top it off the contractors the warranty companies send out to do the repair work are generally less than stellar craftsman and perform low bidder work. Not something I want to be associated with.
It is kinda like buying tools at the dollar store.
That is exactly how Ben would like you to present his warranty…and exactly how your realtor would like you to write your inspection report. That’s why.
James - I see you feel very deeply in your words and actions. But the only person I see knocking our organization is YOU. Why are the warranties WORTHLESS? Because YOU deem them so? YOU never offered a warranty, so how would you know? As far as the tradesmen that come…the BUYER picks the tradesman. They do not just send one out. The price is limited not the tradesman. The only stipulation is that it is the PROPER LICENSED tradesman.
As far as SOP inspections. As far as I know this is the minimum, YOU can enhance the inspection just not take away from it. There is going to be NO SOP in the world that can account for all defects past, present or future.
You seem very bitter about what happened in your area and apparently want to vent. This is OK. But NACHI being part of your organization of choosing it is also MY organization of choice. It is a choice in which I would like to ENHANCE the image, not bitch, whine and moan about it.
Now let me hear about your standards for checking a chimney. Now remember the SOP must meet the standards for the entire US, Canada and other areas that NACHI services. How should I check the Chimney and its components here in SW Florida.
You seem to have all the answers and knowledge and hate this “NICK G. Money making machine”. Why not start your own organization?
NicK, God Bless ya and if you make $1,000,000,000 on NACHI your one hell of a smart guy and my hats off to ya. As long as I am getting what I think is a good deal for the money I pay, I am happy.
The way I see it is, over the many years Jim has been a member of this organization he has been an ardent defender of NACHI and Nick. (Check his posts from a year ago).
That is, up until recently.
I don’t think it has anything to do with “what happened in his area” but the direction he sees NACHI taking.
I used to think Jim was a blowhard, pro-NACHI, anti-everything else person.
I now see that he is truly a man of his convictions, no matter how unpopular they may be.
He used to have in his signature line - something like, “All evil needs to prosper is for good men to remain silent.”
Jim, we all know, is never one to be silent. I have realized, also, that he is a good man.
NACHI had potential to be the greatest home inspector association in the business.
Instead of utilizing the vast resources of knowledge and experience made up by its members, it went in the direction of a few who…as you have read…see us NOT as home inspectors, but “money makers”.
We had an education committee…currently bypassed by two yahoos publishing videos advising us to tell our clients to trash their water heaters if they were manufactured after 2004.
We had an SOP committee…currently bypassed by Nick and one or two others…publishing SOPs so that unprepared, untrained and inexperienced people can endanger the public with $50 chimney inspections.
This is not what NACHI was. It could have been better.
Accepting the status quo will not encourage the change that NACHI needs to be good, again.
As a member who has fought more fights for NACHI…on and off the message board…than most over the past four years…I believe that we can be better than this.
I am not saying he is a BAD man by any means. I agree with a large number of his posts and think he has ALOT to offer and DOES offer alot. But seeing NACHI move in a different direction should not call for attacks. It calls for resolution and constructive ctritisism. Don’t come with problems, come with resolutions.
But please tell me how a person can comment on a warranty service without ever using a warranty service. Its like saying Mercedes SUCK…without every owning or driving one. Does that make sense to you?
I will not be using the warranty service provided here but will continue to use the one I have had for years. But that does not mean its bad or offers NOTHING. I am just a loyal kinda guy.
James agree - EVERYTHING can be better. I am not saying to accept everything blindly and agree with all. I have seen the water heater comments for a long time now. I think everyone has stated that it was inaccurate and have cleared the air. What is wrong with you and maybe a couple of others making ammendments to the SOP and submitting them? The people in here are AWESOME to include yourself. So much knowledge and I love to read the posts. Nick has never made NACKI great, people like you, greg, dominick, michael, etc…are what makes NACHI great. Nick prepares the meals…it is for you to decide what part you want to eat.
EVERYONE makes mistakes and thats OK. But pointing out mistakes over and over helps NO ONE. Lets correct it and move on.
I haven’t seen “attacks” - perhaps we define it differently
I have seen…
I don’t have to put my hand in a fire to know that it will hurt.
A “warranty service” may be a good thing for marketing. I don’t know if it’s good for the client.
Perhaps by reading the details of a “warranty service” one can make up their minds.
Look, I didn’t reply to get into a debate about Jim. Lord knows, this MB has seen plenty of 'em.
I just thought, with you being relatively new here, that you should know a bit more than recent history about a member who’s been here for quite some time.