Inspection Agreement system

1

I just started using the inspection agreement system online through InterNACHI and have a question.

What does it mean after the client initials and electronically signs the agreement and when I go to check the status it says Waiting for Client Conformation? What does the client have to do to confirm? She already signed it.

Please help.

Thanks

2

Go back to the web page and refresh it. In other words…hit the F5 key on your keyboard.

3

NADA!!! I don’t think it wants me to confirm. It wants the client to confirm.

Thanks for the suggestion.:smiley:

4

Simply resend the confirmation to your client (and apologize for the inconvenience) and see what happens.

5

I guess my main concern on this is that this was the second time she signed it and when I view it all her signatures are there. I don’t want to have to keep sending this to her so she thinks I’m an idiot. That is something I try to hide from people!:smiley:

6

You’re funny…

Email Chris. He invented the system.

7

I feel inadequate because everyones Green Dots are longer than mine!!!:frowning:

8

It’s all good now. She confirmed it this morning.

Thanks for the help on this David.

I would give you a green dot but it isn’t always size that matters!

9

I threw you a greenie anyways. Take care Scott.

10

It means they initialed and signed but neglected to check the confirmation box at the bottom of the agreement.

11

I had the same thing, Im had a client initial, but not click the check box at the botom. Im going to make sure to include this in my instructions

12

Why does the system send up-to 10 conformations to you?:shock: for the same agreement! I had that happen to me the other day. I have also hand other times when it got it sent twice to three times. I really sucks when you are getting your e-mail to your phone and it does that.

Has anyone else had this issue?

Spencer

13

The client receives a second email, after signing the agreement, that must be confirmed to complete the process.