I am trying to get ready for a presentation tomorrow but this truly this needs a response.
Firstly, we had a new person in the office that got the job of emailing the registered companies last week to update everyone on the report upload technology. Unfortunately we have since found out that it did not go out the way it should of and I apologize.
Secondly, I know there is another tread somewhere, where I confirmed our position as far as your data on our systems. I HAVE NO INTEREST IN YOUR DATA NOR ARE WE PLANNING ON USING YOUR DATA. I have no access to any of your data nor would I have a clue how to get to it. We have no reporting functions in the back end either for this reason.
Your inspection company information is all that is of use to Inspection Depot. We use this like any other company serving the home inspection industry. For sales and marketing purposes. That is it. This is on the user agreement that is part of the system.
Our upload technology uses pdf and word documents, not raw data. Other report upload systems uploads raw inspection data which should be more concerning. What are their policies, I bet it is the same as ours.
Would it make people more comfortable to see a statement on our software about protection of your data?
As far as competition, again anyone can walk into my office and purchase any of our systems, from marketing, web sites, online technology, reporting, recruitment systems, sales scripts, standard operating and procedures manuals, legal documents, employee manuals, tracking technology for realtors, actual letters used for marketing, claims, hiring policies and a million other things.
The funny thing is that none of my competitors, apart from those that use our report systems, ever purchase any of this information. I absolutely amazes me, because if I could get my hands on my competitors information like this, I would, without question, if it was legal. If of the franchises made their information available we would all like to take a look, but they don’t.
One of my friends, also my competitor, and a multi inspector in my market, uses our reporting system. He gets mentioned and listed on every inspection presentation we give, gets any system he needs and we talk on a very regular basis. I have nothing to hide. It is the same for Shawn’s company, if we cannot get to an inspection he is next on the referral list in our office as he uses our systems in St Augustine.
Finally, from an ethical and business prospective, inappropriate use of such information would be the ruination of our company. Trust is an earned commodity, and we are well aware of this. Trust to me is extremely important. Our company, will never get involved in any event that is not legal, honest and upfront.
I hope this now clarifies ours companies and my position. IF any one would like to email me personally please do so at firstname.lastname@example.org.