I often see InterNACHI members recommending E&O insurance sales companies despite never actually having had to submit a claim to those insurance sales companies. These inspectors say goofy things on social media like “They have great customer service.” Well until you actually file a claim, you don’t know how they are going to treat you.
Guess what? It happened again. An InterNACHI member from Utah thought it was wise to buy E&O insurance from an inspection-industry insurance sales company that was also based in Utah. Ooops.
The member got into a pickle with his clients after they allege he missed a couple issues on an inspection at 1032 N 450 W, Brigham City, UT 84302-1545. So, he turned it over to his E&O insurance sales company. His E&O insurance sales company promptly denied the claim leaving the inspector high and dry. His poor clients, Matthew and Kaylee Lalumia (who have a toddler), tried to resolve their claim, but the inspector’s insurance sales company refused to help at all. They simply denied the claim and left the home inspector vulnerable to a forthcoming lawsuit without any money to cover his legal defense costs.
Luckily, the InterNACHI inspector participated in InterNACHI’s "We’ll Buy Your Home Back" Guarantee.
I’m pleased to announce that as of this morning we purchased Matthew and Kaylee Lalumia’s home back for full price: $578,500. Here is a copy of the appraisal: https://s3.amazonaws.com/uploads-east-1.nachi.org/page-uploads%2F2023%2F02%2F1675455648141-Utah-appraisal.pdf
We saved this young family from financial ruin and saved the home inspector’s career.
We are having a bunch of repairs and upgrades made to the home this month. We’ll be spending upwards of $125K on improvements. The home will then be offered to InterNACHI members at a discount along with all the inspection and repair reports.
Remember, these insurance sales companies aren’t really insurance companies in that they are only shlepping some other underwriter’s product - an underwriter that you’ll never be allowed to talk to when you have a claim. InterNACHI’s insurance company is an actual insurance company (not just a branded program), owned by InterNACHI, and run in-house for our members. And I’m here every day!
“He’s a great guy” is something every customer says about the salesman who sold them something. Please stop recommending insurance sales companies that don’t have our backs… or yours.
Instead, walk into the light: InterNACHI Insurance and “We’ll Buy Your Home Back” Guarantee.