I just got an email from BBB saying there was a complaint lodged against my company but something did not smell right. I called the BBB with the complaint number and they informed me this is a new phishing scam / virus going around aimed at businesses. They have been inundated with calls. There is a way to forward it and then delete it. Do not open the link!
Be wary of any such emails, and verify first before opening any suspect emails.
I knew it just had to be bogus…I never get any complaints.