Had a client that I did an inspection for back in June of 2011. It had rained for a couple of days before the inspection and was drizzling during the inspection. I did notice, using thermal imaging, a roof leak at the front, sloped, composite tile roof area, but no other roof leak issues.
Agent calls me a couple of months later and says that the cleint is complaining about some seperating crown molding in the 2rd floor pentout area, under a flat roof. I did call out some bad caulking on the parapet wall metal cladding. I went out and looked and no real moisture was present. Client was somewhat PO’d that I didn’t find this.
The other day the cleint sent me an e-mail about the problem getting worse and, while specifically stating that he had no recorse with me, he did want to explain how upset his wife was.
Today, the agent calls and just keeps yelling. “How come you didn’t find this, I have to pay $20,000 to have this fixed, Another inpector found 60 issues that you missed, I am putting in a claim against your insurance”, it just went on an on. Finally, I gave her my lawyer’s number.
My point is that a) it was raining alot before and during the inspection and I did find one roof leak during the inspection, b) if this other area, which has only minor water intrusion issues (separating crown molding, but no water stains or moisture meter readings showing water), it could not have been leaking at the time of the original inspection and c) I did call out the parapet cladding caulk issues.
And why is the agent getting all upset and threatening a law suit if the cleint is not?