Dear Mr. Wood,
From time to time, we may make changes and/or updates to our online materials to keep the content current and up to date.
We have updated our information online regarding advice when choosing a home inspector to the following:
- Ask if they belong to a professionally recognized organization.
- Ask about their training-they should have taken courses related to this field.
- Verify that they are full-time inspectors with significant experience (versus performing inspections to supplement other fields of business).
- Ask for references. Then, call the references to see if they were satisfied.
- Use only inspectors who will give you a** written report** of their findings.
- Ask how much time the inspection will take and how much it will cost. A thorough inspection should last at least three hours, depending on the size of the property.
- Ask about their limitation of liability agreement. This will let you know what they are and are not liable for if something was missed or an oversight occurred.
Mr. Wood, thank you for taking the time to bring this matter to our attention and for giving RBC the opportunity to respond.
Diane Walton | Client Care Specialist | Royal Bank of Canada | T. 1-866-889-8860 ext 5557198019
I have already responded back to show them that not all Home Inspectors use a written report so this will most likely change after a review.