I found this article posting on LinkedIn by the National Association of Realtors rather interesting as it not only pertains to RE Agents, but CPI’s as well. What sets you apart from your competition? Based on the article, it was all about responsiveness; how quick are YOU to respond to a prospective customer? For me, it goes back to Nick’s book “How to Run a Successful Home Inspection Business”, where he mentions having a RED PHONE. Its the ultimate bat phone, if you will. When that call comes in, your team should be ready, and if your potential customer or existing customer must leave a message, try your best to respond within 15 minutes (or as soon as you possibly can).
To view the article go to: