asking for reviews

(Darrell Clegg, CMI) #1

Is anyone using an effective “request for a review” email on ISN.
If so:
When do you send it?
How specific are you, just ask for a review or direct them with a link to places like google, yelp, etc.
Do you ask Agents for reviews?

(John Shishilla) #2

I sent you our email.

btw, I was born in Lompoc.

(Darrell Clegg, CMI) #3

Got it, thank you very much John.
We just returned to Lompoc after 20 years in East San Diego. Enjoying being back in small town life.
What kind of response do you get from this letter?

(Frank Rotte, , CPI, San Diego Home Inspector) #4

Can you share it? East San Diego is small town :slight_smile:

(John Shishilla) #5

What is your email?

(John Shishilla) #6

Well… we lead our area in reviews. I got one today on Facebook.

(Frank Rotte, , CPI, San Diego Home Inspector) #7

Frank@sdthermal dot com


(Dave Range, CMI) #8

Me too, and it’s not even close:grin:

Michelle may have had a hand in helping me set it up:wink:

(John Shishilla) #9

Email sent

(Mike Hazelwood, CMI) #10

I was just thinking how I need to set this up myself. do you mind sending it to me as well John?

Thanks ahead of time.

(David Asselin) #11

Can I please have one too John david at asselin dot ca

Thank you for sharing.

(Frank Rotte, , CPI, San Diego Home Inspector) #12

Thanks John. Great letter!

(Gabriel V. Portillo) #13

Can I get a copy also. lol Thank you so much.

(John Shishilla) #14

Email sent David and Gabriel.

Thanks Frank but it is pretty simple.

We got another Facebook review today. :slight_smile:

Some people just send us a note and we usually just make a post out of it.

(Frank Rotte, , CPI, San Diego Home Inspector) #15

I just have the Yelp link in my follow-up email. I’ll be adding the rest.

(Ian W. Mayer, CMI) #16

I send a email, but I get very few people who follow through.

I would love to read John’s email too! Maybe I just need to phrase my email better.
Thank you.

(Dave Range, CMI) #17

If you guys use ISN they have a template letter, you can either use it as is or modify it to your liking and then just add a link to where you would like them to review you i.e. Google, Facebook etc.

The easier you make it for your clients to review you the better chance you have to get a review.

(John Shishilla) #18

The point of the email is to make it easy for the client to send us a review.

(Darrell Clegg, CMI) #19

I think one of the key things John pointed out was to send this letter right after the inspection. I was using the ISN default 60 day letter modified with links to my review sites. Need to get them right after their positive experience with you and not after the hell of escrow.

(Dave Range, CMI) #20

Mine is sent out the next day, I want them to be able to review their report and in the letter I ask them to call me if they need clarification on anything in the report and I finish the letter with “…if you were happy with your inspection I would greatly appreciate it if you would click on one of the links below and let other know how you felt working with us…”