Hey guys have a question, I am currently using a call center and not happy with them so thinking of going back to answering the phone myself. I used to use google voice but i have to admit the quality wasn’t great. I have been looking into Oomo Office and RingCentral but the reviews are mixed. What are you guys using for your business phone? I refuse to carry 2 cellphones so thats out of the question. Im not thrilled about answering the phone all the time again but i just think that I can sell jobs much better than a call center.
You can use their defaults or set up your own custom messages. You can set up multiple voicemails too & switch between them if need be. For example, one for during business hours (sorry I missed your call, I am with a client right now) & one for after business hours (our hours are xx to xx & you can always visit our website)
I never did that because I answer anytime. Just how I do business.
Keep in mind, you cannot separate sidline contacts & personal contacts.(no app can, only duel sim cards) All contacts are stored by & mixed together on your phone. You can categorize contacts on your phone but they are still mixed together under contacts.
I no longer use sideline & do carry 2 phones…kind of.
My business phone is always on me. That is the one everyone (family or business) calls & is used 99% of the time. If I am talking to my brother, I just hang up & answer the other call.
Also, I no longer use a tablet during inspection but instead use my phone. It takes great pictures, easy to manuver & runs my app. I take calls, email, text, inspect & write reports with it. If, in the rare event, I want to use my inspection app (on my phone) without interruption, I can forward calls to other phone to talk & inspect/write reports simultaneously. That 2nd line costs me $15/mo. added to my phone plan. 2nd phone is paid for.
Both phones have all my contacts, emails, inspection app, ISN app, social media apps, etc. 2nd phone is a backup, ready to run my business if something happens to my primary.
I can operate my business anytime, from anywhere & have found this to be right for my operation. That is the only reason I do not use sideline anymore. Other than that, they were great!
I answer my own phone calls. I use google voice with a special ring tone that is forwarded to my cell phone so I know it is a Inspection call. I only answer that number during inspections, other than my wife’s call. (We all have Bosses). This Wednesday I have an inspection from a guy who said he hung up on a phone service call because he wanted to talk to the inspector. I answered, he liked what I had to offer and I got the job.