Hey guys have a question, I am currently using a call center and not happy with them so thinking of going back to answering the phone myself. I used to use google voice but i have to admit the quality wasn’t great. I have been looking into Oomo Office and RingCentral but the reviews are mixed. What are you guys using for your business phone? I refuse to carry 2 cellphones so thats out of the question. Im not thrilled about answering the phone all the time again but i just think that I can sell jobs much better than a call center.
I have but unfortunately i just spent 1200 on a new iPhone Xs max so i wont be buying a new phone for some time. Besides I am a Apple guy never liked Android.
I use GV and agree call quality is not that great sometimes but it’s worked for the last six years. Looked at grasshopper but that’s $30/month. GV is free and it has some good features.
You can use their defaults or set up your own custom messages. You can set up multiple voicemails too & switch between them if need be. For example, one for during business hours (sorry I missed your call, I am with a client right now) & one for after business hours (our hours are xx to xx & you can always visit our website)
I never did that because I answer anytime. Just how I do business.
Keep in mind, you cannot separate sidline contacts & personal contacts.(no app can, only duel sim cards) All contacts are stored by & mixed together on your phone. You can categorize contacts on your phone but they are still mixed together under contacts.
I no longer use sideline & do carry 2 phones…kind of.
My business phone is always on me. That is the one everyone (family or business) calls & is used 99% of the time. If I am talking to my brother, I just hang up & answer the other call.
Also, I no longer use a tablet during inspection but instead use my phone. It takes great pictures, easy to manuver & runs my app. I take calls, email, text, inspect & write reports with it. If, in the rare event, I want to use my inspection app (on my phone) without interruption, I can forward calls to other phone to talk & inspect/write reports simultaneously. That 2nd line costs me $15/mo. added to my phone plan. 2nd phone is paid for.
Both phones have all my contacts, emails, inspection app, ISN app, social media apps, etc. 2nd phone is a backup, ready to run my business if something happens to my primary.
I can operate my business anytime, from anywhere & have found this to be right for my operation. That is the only reason I do not use sideline anymore. Other than that, they were great!
I answer my own phone calls. I use google voice with a special ring tone that is forwarded to my cell phone so I know it is a Inspection call. I only answer that number during inspections, other than my wife’s call. (We all have Bosses). This Wednesday I have an inspection from a guy who said he hung up on a phone service call because he wanted to talk to the inspector. I answered, he liked what I had to offer and I got the job.
I’m part of a local business group and two businesses, one in Mortgages and one in Insurance, both use AI answering services. You are unable to tell if “Sarah” is a human. Seriously. You simply cannot tell. You also can’t trip her up. The only thing that gives it away is her infinite patience. No human could withstand the amount of tolerance she is willing to put forth.
