I have read recently that manufacturers and/or suppliers who have become dependent on large companies like Walmart - Home Depot or major automobile manufacturers to sell their products too, have faced devastating consequence if their bulk purchaser has stopped buying from them for whatever reason.
The same can easily happen to home inspectors who have become too dependent on the sales staff of one large real estate company in their area of operation. It is my personal experience that it only takes one disgruntled agent who spreads the news around the office that he/she has lost a pending sale because of an “unfavourable” home inspection report. The accused home inspector might be toast in no time.
Nevertheless - most marketing strategies promoted these days are still suggesting that newcomers to the business should first of all develop and nurture good relationships with the real estate profession. No one is addressing the negative aspects if home inspectors who have become dependent on the manipulative real estate profession to make a relatively meagre living in comparison to the real estate commissions collected these days by agents.
The best approach to sustain in this competitive business is to create an impeccable reputation of competence and integrity with the public. Maintaining contact with former customers to secure potential referrals has been very beneficial in my experience. Wishing each purchaser individually all the best in their new home - or sending a flower arrangement after the closing date - has generated lots of goodwill for myself during the years I made a living in this business.
To lavish real estate agents with any kind of presents - or to wine and dine these
self-centred folks - has never resulted in any payoff for my business in more than thirty years.
RUDOLF REUSSE - Home Inspector since 1976 - Retired