I recently bought a T420 (brand new) and had a few issues which I’ve managed to capture on video. It was sent to FLIR and after a couple weeks of working with it, they said they were able to duplicate the issue in brand new T420 and T440 units as well. They said they were unsure what the cause was and are still investigating. I wanted to share my videos to see if any of you other T420 or T440 users have experienced the same issues I have so I could confirm FLIR’s response (trust but confirm).
For what it’s worth, FLIR indicated that it could be related to the laser pointer and turning it on and off (unsure of the frequency). I can also tell you that when I had the camera (for about a week) I did use the laser point a lot and though it was related as well although the issue is sporadic.
Here are my videos. If any of you have a T420 or T440 and have experienced these issues or can reproduce them, please let me know. Thanks in advance.