First and foremost you have to get in front of the people/Realtors. Then always remember to MARKET everyone that you come into contact with. Remember the seller is probably looking for a new home, the listing agent may like your way of doing things. Your client is the buyer, but marketing to all is a good way to do things. We get alot of sellers to use us, because they say that want that “nit picking SOB” when they are the buyer.
To get repeat business its all about relationships. Within a few minutes I found out about their likes, dislikes, kids, wife, husband…whatever it takes. Then next time I see them I ask about their families and their intrests…
Price wise your going to have to compete at the beginning. But once they learn that your inspections are superior and you provide a superior service they you can command a superior/premium price.
Be sure to know your stuff. Many times people will ask you a ton of questions that they already know the answers to. Do not BS…you will get caught.