How to turn off the numerous emails when HIP is viewed

I don’t mind receiving 1 email when the client opens the email for the first time, that way I know they received it. However when the client opens it up several times throughout the year it sends me an email also. Which can be annoying is there a way to have hip send me one copy only and then doesn’t send me anymore emails stating that the HIP has been opened.

I totally agree. The new upcoming HIP HOP (HIP Office Program) will allow a lot more customization in this area.

Personally I like it .When its opened 5 years later you know they will be calling to book again .

Turning Threading On and Off
Click the gear (Settings) icon at the top right.
Go to Settings > General.
Click the radio button for turning on/off the Conversation View.
Click the Save Changes button.

I’m sure the OP had enough time during the last 2 years to figure it out.

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