I've asked Bill Mullen to come on this message board and post.

Raymond:

As far as discipline is concerned, everything will be addressed at the National level first. This is, after all, a National program. The provincial CAHPI organizations have signed agreements with the NCA to do some of the processing if and when needed by the NCA and to do them in such a way that it won’t violate the spirit of the National Program. If the person involved is a member of say, OAHI, no doubt a complaint to the National will be accompanied by one to OAHI. Same person-same complaint. OAHI members are subject to discipline and review by their own association.

We don’t need to even discuss the pros and cons of that, because you and I have both been subjected to what we pereived as unfair treatment.

The National is not absolved of responsibility, and has a mandate to ensure full compliance with what we have developed.

My thinking (mine alone) is that there might be a place for an ombudsman in the future.

One note: We did not try to 100% meet the CAN-P-9 requirements. We used those as a guideline or a roadmap to keep the program on track. We are satisfied that we substantially met them, but we also agree that there are some areas in which our system is not yet compliant and might never be. It’s like using the blueprint for a house but leaving out the garage. The house still provides shelter, but it doesn’t quite match the plans.

Bill Mullen

Nick,

I’ve always had a fond spot in my heart for Canada. :slight_smile:

Welcome Bill and thank you for joining us. I appreciate your contribution to this forum and to the business.

Take care,
Wendy

I offer the following for information only. Like you Bill, I am not interestied in becoming mired in a protracted argument. If you find any of the following to be argumentative rest assured that this was not my intention. Rather I and many others feel that C.A.P.H.I. needs to hear from independent inspectors who are not part of either C.A.P.H.I. or O.A.H.I.

Originally Posted by gluck Great idea Nick.
As Bill will no doubt be watching this thread may I be the first to ask some questions?
1- How many of the 5000 inspectors in Canada were directly involved or even indirectly involved in designing the National Certification programme?
I don’t have hard numbers because this has been a ten year project. I would think there would be at least 200 directly involved at various times and several hundred more indirectly. 200 INSPECTORS OUT OF 5000 IS HARDLY A REPRESENTATIVE NUMBER. THIS CERTAINLY INDICATES THAT C.A.P.H.I. HAS NOT INVOLVED THE MAJORITY OF INSPECTORS IN THE DECISIONS THAT MAY AFFECT THEIR FUTURES..

2- How many of the Home Inspector Organizations in Canada were directly or indirectly involved in designing the National Certification programme?
Not sure of the exact number, but every Home Inspection Association of record was asked to participate when the project began. “HOME INSPECTION ASSOCIATION OF RECORD” INDICATES THAT AGAIN MOST OR AT LEAST MANY HOME INSPECTION ORGANIZATIONS WERE NOT CONTACTED. BECAUSE OF THE EARLY START DATE OF THE WHOLE PROCESS, A DATE THAT PREDATES THE EXPLOSIVE GROWTH IN NUMBERS OF HOME INSPECTORS WE HAVE SEEN OVER THE LAST FEW YEARS, A VAST MAJORITY OF INSPECTORS HAVE AND STILL ARE NOT INVOLVED IN THE PROCESS. THE INPUT FROM THESE INSPECTORS SHOULD HAVE BEEN INCLUDED IN THE DESIGN AND IMPLEMENTATION OF THE PROGRAMME AND WAS NOT. THIS IS NOBODY’S FAULT OF COURSE BUT REMAINS A MAJOR WEAKNESS IN THE NATIONAL.

3- Exactly how much money has been given to C.A.P.H.I. by the Federal Government to supply seed and development funding for the National Certification programme?
Overall government funding likely reached about a million dollars. (I haven’t got the figures right in front of me) This amount was at least matched by contributions from CAHPI members and others. However, CAHPI received very little actually until near the end. CAHPI did not exist until 2002 when it was formed from the amalgamation and agreements of several smaller Canadian organizations. CAHPI is the result of the National Initiative, not the creator. I APPLAUD THE C.A.P.H.I. MEMBERS WHO MATCHED FEDERAL FUNDS. THAT IS AN ACT OF FAITH AND SHOULD BE APPRECIATED BY ALL. THESE CONTRIBUTION HAVE GIVEN THE C.A.P.H.I. MEMBERS A VOICE IN THE PROCESS THAT HAS BEEN DENIED TO THOSE OUTSIDE THE PROCESS. AS TAX PAYERS, EVERY INSPECTOR HAS A STAKE IN THE PROCESS AND THEIR TAX DOLLARS SHOULD ALSO ‘BUY’ THEM A VOICE. UNFORTUNATELY MOST HAVE BEEN EXCLUDED.

4- Why, despite numerous announcements that information was forthcoming have Canadian Inspectors been kept largely in the dark about the National Certification programme? ( recognizing that releasing information to a C.A.P.H.I. convention does not represent open dissemination of information as directed by the C.M.H.C.)
See # 4, 5 & 7 in the ‘Rules of Engagement’
THE TERM “RULES OF ENGAGEMENT” CERTAINLY SAYS A LOT ABOUT THE MIND SET. WE HAD HOPED THAT YOU WOULD BE A LITTLE MORE OPEN MINDED. THAT BEING SAID, YOU ARE ON RECORD AS HAVING MADE NUMEROUS STATEMENTS ABOUT N.A.C.H.I. AND THE MEMBERSHIP THAT WERE DEROGATORY AT BEST. PLEASE FORGIVE US FOR HAVING LONG MEMORIES.

UNFORTUNATELY YOUR RULES PRETTY WELL GUARANTEE THAT ANY MEANINGFUL DISCUSSION IS IMPOSSIBLE.

5- Why has C.A.P.H.I. gone out of it’s way to attempt to isolate and possibly even destroy the N.A.C.H.I. organization in Canada and do you personally and professionally recant any of the offending statements made by you and members of the C.A.P.H.I. organization?
That’s your one strike, but since you might not have yet read the rules of engagement, I’ll ignore it…once. BILL, PLEASE DON’T THREATEN ME. YOU ARE ON RECORD. ARE WE SMOKING THE PEACE PIPE OR ARE YOU GOING TO HIDE BEHIND "THE RULES OF ENGAGEMENT’?

6- Why is there no provision for ‘grandfathering’ in the National Certification programme?
The purpose of the National Certification Program was to identify Home Inspectors who possess the knowledge and ability to perform home inspections to meet a certain criteria. Grandfathering does not address that. Some may argue that after ten or fifteen years a person must be doing inspections correctly. The TIPR process (Test Inspection with Peer Review) allows us to evaluate the abilities of inspectors in the field. Everyone must pass at least one TIPR. During the Pilot Project, we actually has some very experience inspectors fail. They were doing inspections for many years, but doing them wrong.
The process does not force experienced inspectors to necessarily go back to school. The TIPR examiners identify where a person falls short and he is then encouraged to upgrade a bit in that area.
The system ensures that a person must actually know how do do a Home Inspection before he/she gets their National Certificate. ANY INSPECTOR WHO HAS BEEN IN THE BUSINESS FOR YEARS AND HAS CONDUCTED HUNDREDS ( THOUSANDS?) OF INSPECTIONS ALREADY KNOWS THE “RIGHT WAY”. PERHAPS IT IS THIS SEEMING INSOLENCE THAT SHOWS MOST CLEARLY WHY SO MANY INSPECTORS ARE SHUNNING THE PROCESS. SOME WOULD CALL IT GAUL. OTHERS WOULD SAY THAT THOSE WHO ARE RUNNING THE NATIONAL CANNOT KNOW WHAT “THE RIGHT WAY” ACTUALLY IS BEFORE THEY CONSULT A MUCH LARGER AND MORE REPRESENTATIVE NUMBER OF INSPECTORS. SADLY THIS HAS NOT HAPPENED.

Thank you for the opportunity to ask and have answered at least a few of the questions that have remained unanswered for so long.
With all due respect, these and many more questions have been answered in the past. “WITH ALL DUE RESPECT” HAD ANY OF THESE QUESTIONS BEEN ANSWERED CLEARLY AND CONCISELY, I WOULD NOT BE ASKING THEM NOW. THEY HAVEN’T. I AM.
I reserve the right to comment on any answers should they be provided

George:

Rules # 2, 3, 4,5, 7

Well done. Gooddbye.

Gee if this means what I think it meens that is to bad .
I guess Bill has not visited our BB enough times to see wgat a great group we really are .
I guess he did not read the Nunmber two post .see below

Bill Please come back we all need each other .

Cookie

I’ll stay, Roy, but I was invited here to help explain how the National Certification will work. I came under my terms because I refuse to get into any arguments here. As you can see, if someone asks questions respectfully and just follows the few simple rules I set down for my participation, I am happy to respond as best I can.

I thought I made it clear I would not discuss the past, but I guess George doesn’t see it that way.
Nothing positive can come through negative thinking. We all need to get into the boat and row in the same direction.

Bill Mullen

Amen!

George,

Very good questions worthy of answers. I don’t think you have asked anything that is taboo.

Bill come on this is not the Canuck list we don’t stiffle debate we encourage it. :wink:

Well if you are not going to play by my rules I’m takeing my ball and going home.

Let me try on point #6
<quote>6- Why is there no provision for ‘grandfathering’ in the National Certification programme?
The purpose of the National Certification Program was to identify Home Inspectors who possess the knowledge and ability to perform home inspections to meet a certain criteria. Grandfathering does not address that. Some may argue that after ten or fifteen years a person must be doing inspections correctly. The TIPR process (Test Inspection with Peer Review) allows us to evaluate the abilities of inspectors in the field. Everyone must pass at least one TIPR. During the Pilot Project, we actually has some very experience inspectors fail. They were doing inspections for many years, but doing them wrong.
The process does not force experienced inspectors to necessarily go back to school. The TIPR examiners identify where a person falls short and he is then encouraged to upgrade a bit in that area.
The system ensures that a person must actually know how do do a Home Inspection before he/she gets their National Certificate. ANY INSPECTOR WHO HAS BEEN IN THE BUSINESS FOR YEARS AND HAS CONDUCTED HUNDREDS ( THOUSANDS?) OF INSPECTIONS ALREADY KNOWS THE “RIGHT WAY”. PERHAPS IT IS THIS SEEMING INSOLENCE THAT SHOWS MOST CLEARLY WHY SO MANY INSPECTORS ARE SHUNNING THE PROCESS. SOME WOULD CALL IT GAUL. OTHERS WOULD SAY THAT THOSE WHO ARE RUNNING THE NATIONAL CANNOT KNOW WHAT “THE RIGHT WAY” ACTUALLY IS BEFORE THEY CONSULT A MUCH LARGER AND MORE REPRESENTATIVE NUMBER OF INSPECTORS. SADLY THIS HAS NOT HAPPENED.</quote>

Grandfathering “assumes” that those through experience or notches in their belt are doing the right thing, and have all of the requisite skillsets determined by the national occupational standard. Grandfathering also fails for the exact reason used in assuming that those that come lately should also be given a fair opportunity after the plane left the gate. What about them too?

Approximately 140 home inspectors went through the NCA TIPR process, and many more have experienced it through another association known as ASHI. Those that undergo the process will find it challenging and education - for one and for all. It’s certainly makes one “accountable” for meeting the SOP, general H.I. knowledge and testing ones communication both verbally and in reporting. Hence peer review.

Bill is correct in indicating that anyone can fail, equally many walk away satisfied that they have performed at least to that level or well above the standard. Unfortunately “some” really wake up to the fact that what they assume is good enough - does not cut the required passing level. I would suggest it seems that it would be in ones best interest to prove that they can really meet the requisite skillsets. There’s no tricks, smoke or mirrors. Its simply - can one meet the expected rigor that public is led to believe that a home inspector is required to do - day in and day out! Hence - test inspection.

What is more appalling is that some say they follow the SOP - but their report and findings tell a real different story. That’s the beauty of accountability - everyone who volunteers to participate gets an opportunity to prove their abilities.

I see that as an opportunity to prove that ALL home inspectors want to make a difference to their clients. Lowering the bar or raising the bar - or proving one can meet it. Thats a personal choice. I see this as common ground - testing what one is required to do on a daily basis.

I think they are fair rules that ensure civility. Something that seems to be a problem here.

Debate and scuffling in the muck are two different things.:roll:

Claude,

I totally agree. I’m going to stay out of the Canadian stuff, but you have excellent points.

Anyone who doesn’t want to test, most likely can’t pass the test and knows it.

There are only a few making a bunch of noise here. The other thousands of inspectors don’t seem to have a problem with it.

Bill

These rules that you set forth here on this board are bull $hit to say the least. You are asked legitimate questions and this is the way answer them. Is this what you will be doing at the convention?

Wendy

Thats the best advice you have given in a long time. Yes stay away. Claudes comments are not rules on civility they are grandfathering issues. Please stay out of something you know nothing about.

Good nite Wendy.

It seems to me that CAPHI is putting the cart before the horse. The government has not made any rules yet and it is my observation that what goes in is not what comes out. In this province the government has reduced and eliminated or reduced many boards and departments. They have privatized many government functions. As far as licensing goes it is my bet that specified associations will be given the authority to certify home inspectors as happens with the medical, engineering, architects, lawyers, etc. I believe that NACHI, ASET, APEGGA and CAPHI will be granted the authority to certify HI’s and the government will simply issue a license to the HI’s. If the HI’s messes up the association will withdraw Certification and the Government will not issue the license. The threat of law suit goes a long way provide competency.
If this happens then RHI, CMI, A.Sc.T. CET Etc will will meen something in this province. In other provinces that decide to test and police the competency of HI’s before granting a license, the value of RHI, CMI, etc will not have much value
The Ohio state study showed that there was no difference in customer satisfaction between the non-licensed, licensed and Assoc certified states.
The only reason to license HI’s is because the other actors in the home purchase process are licensed.

Ray,

I was commenting on two different things. Maybe if the disease hadn’t got to your eyes, you would have caught that.

Licencing even if modelled under CAHPI/National will most likely have outside parties appointed to its governing body. That is one of the principal benefits of the National as Bill has alluded to.

Vern are they licensed or self-regulated? Or a bit of both?

Nick has invited Bill to answer questions on the National. Therefore I think it is important for Nick to participate and show good faith by opening up Nachi CMI requirements to review for compatibility with the National Certification. The obvious item which sticks out is CMI does not require any TIPR. Lets see what CMI is lacking and lets see Nachi undertake revisions and improvements.