I have been trying to upload a report I just completed. When I click on “upload”, after a delay it says “Could not retrieve upload limit”. After several tries, I opened my browser and had no difficulty connecting to Homegauge through the browser. It seems that Homegauge can not connect to home gauge!
I also tried to click on HG services in the software and if I try to click on “View uploaded reports” or " My homegauge dashboard", the connection times out. I can then clcik on my homegauge bookmark in the browser and connect right away.
I even tried shutting down homegauge and restarting it but I have the same problem.
I am going to print the report to a PDF and email it to the customer but need to get this issue resolved. Any ideas?