I suppose 13 years ago you may have sent me an email complaining about a login not working that caused you to lose warranties you pre-paid for, and that you can’t find that email today (I couldn’t find a 13-year old email either). It’s possible. But it would be completely unlike me to not issue a refund. It’s just not how I’ve operated my entire half-century in business and everyone knows it about me.
In the scenario I explained above, where I was put on the spot and blemished my word and reputation to my client, you bet your ass I tried calling first… the number listed on the Document!
Whatever… it’s long ago.
Lesson learned.
Done!
I hope it’s not like RWS. Have you read the negative reviews of RWS?
I am interested in this new program in Kentucky.
Gonna have to wait a few months…
Nick, if you’ve seen my other post, you’ll see I’ve been striving to be competitive. HC is doing 3 inspections/day to my 1. I owe you $5 btw. I will be glad to embrace whatever You have to offer for warranties because I know you have unparalleled integrity. Also another different company is offering 120 day warranty and that has attracted some people/realtors. FYI, it would be beneficial to buyers for warranty to start day of closing vs day after inspection. Because in reality it lessens thier time by a guessed average of 30 days.
The buy back guarantee still trumps a warranty.
If not I’m sure it will be close. 90 day warranties are nothing but a PITA.
And it’s hard to believe that more agents are asking for these, when most of them have 12 month warranties, which are a lot more reliable.
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Yes, I have used them, they work, just pay the deductible.
I haven’t. Have they gotten better or worse since they were bought up by Porch?
I really don’t have time to field calls from clients complaining that the warranty I gave them is not going to pay the claim. That seems to be the problem with all these warranty’s.
The clients don’t read the small print with all the restrictions. Then when they have a claim that is refused (whether rightly or wrongly), they tend to take it out on the person who sold (or “gave”) them the warranty.
For those reasons, I can’t see getting involved in this type of deal. That is unless the warranty is outstanding and is very upfront about any all restrictions. And I don’t mean buried in tiny print on page 12.
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This is interesting. I provide all-inclusive pricing, no up charges for anything. (Before anyone jumps my shit, my pricing is adjusted for premium add-ons). I’ve done thousands of inspections and haven’t had a single person ask about a warranty. Literally not a single one. I haven’t read too much into them because there just doesn’t seem to be a demand and people offering their experience with these services seems to be mostly complaints and headaches.
Why will yours be different, and why should I proactively offer it to my customers as an included service? Also, is this something that can be included at no-cost/no opt-in legally? I like the idea, I just don’t know enough about it and my business has been completely fine without it.
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This was the primary reason I posted a copy of InterNachi’s first attempt at “Inspector provided Home Warranties”. So everyone could see what was 13 years ago. This is all part of vetting a Vendor on this MB!
Trust NO ONE!!
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Should we trust you on your advice to trust no one?
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Absolutely NOT!!
Do your own due diligence.
Vett your Vendors.
Research, research, research!
NOBODY is going to protect you and your clients like YOU will!!
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I agree. Warranties are very difficult to do right… where you have very few complaints. It’s why most inspectors and consumers hate them. Really difficult to do flawlessly. Almost impossible.
Correct.
Correct. $400 warranties can pay for more issues.
Correct. No one does.
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You mean we can sell a warranty to an 800# that will deny every claim and throw the inspector under the bus for not catching some made up defect that doesn’t exist like the other warranty companies do?
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It’s true that warranty companies have a bad reputation, for the most part. That’s another reason we are launching one.
I’m not in the business of giving away gimmicks, which include insurance policies, warranties, alarm systems, etc. to entice future clients. I like to think I entice my clients by offering them a superior inspection service.
Personally Nick, I’d much rather see you create something similar to, or purchase ISN, and although it may cost you upfront, this would indeed be a huge benifit to not only the members but to InterNACHI as a whole, you could even charge a small fee for ech inspection booked, cheaper than ISN currently does, to recoup your investment.
WIN WIN!
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LA
Nick explained it this way …
“warranties have become more popular amongst inspectors and REALTORs”
Homeowners know how worthless they are, but used house salesmen and their cohorts love gimmicks, but beware. Lead brokers have for years used these warranty thingies to harvest personal data from home inspectors’ customers for sale and resale on the open market. Why do you think Porch bought into it?
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