In your disc that had your quick view program, there should be a readme text file that tells you about the live feed file on the disk. That file will open and ask you to install quick time (movie viewing program)… you must find quick time on the internet if you do not have the correct version.
You must set your BCAM to the mode that allows the camera to stay on and function (the other mode causes your BCAM to come under the control of your computer when you hook it up with your usb cable).
When the BCAM is in the correct mode, and your live feed file has been properly opened (along with the quick time movie software) then it will work.
Hope this helps… It is a little primitive… I know.