Hey Russel I did not heard back from you on the other tread so I stared a new one. Maybe the other one is abandoned. However the Invalid document error still exists. We long ago changed our summary only upload document type to the inspection type but the error persists.
Also we would only upload a full report but the agents cannot email just the summary. They demand a summary only document type.
If you will change the document type from inspection to Summary because that is exactly what document it is a summary, then the feature will not show up in the summary. There is no error here except that you have created a document called summary and under the document type you have named it inspection. It is not an inspection. It is a summary. If you will call in we will show you how to change the document type you named inspection to the actual document type it really is, a “Summary”
Please don’t be upset if I stop responding to this thread or the identical one you started originally. My answer is the same. Please call in for personalized service!
I can change the document type. I should not have to but would change it from inspection to summary. Then we run into a different problem. The download document under the manage drop down no longer appears. From time to time the we need to download just the summary and the computer that created it it not available for a cloud transfer.
Why Why can we not just ask the developers to make the document type work with the new feature.
Another reason we use the summary only upload is because we can create a 1,2,3 through … list which makes it easier to discuss later when clients have questions. We have good reasons for our summary only upload. You have created a great new feature why not give a good reason why or just see if you could make it work. It would help my/homegauge realtors in my area. I’m not complaining but it seems odd that it cannot be done easily by experienced developers. I mean my request is good for clients and realtors not just me.
The code was written to pull from the entire report. It was not written to pull from a report that was previously parsed from another report. The summary is being pulled from the full report. The feature is pulling from the full report.
The document types are like precious metals. Call Gold Gold and Silver silver. Call an inspection report and inspection report and call a summary a summary. We have to code with common logic in order to build upon it correctly.
Not yet maybe you can still help us. I have no issue with changing the summary to a different document type. I get it. We only changed it to inspection because sometimes we need to pull down a report and the computer it was created on is not available to push to the cloud to pull from the cloud. But when summary only was set to summary doc type then under manage there is no download option available. If you could help with that it would be great. We very rarely have to re-download but when we need to it is important. Thx.