Thanks everyone for your replies. I’ll keep your suggestions in mind for future inspections. They were definitely helpful.
By the way, here’s how this situation turned out…
The homeowner contacted the community’s management company. The management company was able to provide the homeowner with a copy of the original “Request for Modification”. Homeowners in the community must get approval before making modifications to their home. This includes adding shutters. The “Request for Modification” included typical details like the address, contractor’s name and the work to be done. It also included the NOA for the shutters. I’ll attach the entire copy of the request to the inspection report and hopefully that will satisfy the insurance company.
I did not think of going though the management company but it certainly makes sense to do so. I’ll keep it in mind from now on.
Thanks again for all your input.