Thought it was time to get a new Thermal Camera. Got one from FLIR, the new E60BX. The features and resolution looked really great, especially after 4 years of the old FLIR B-Cam SD. Recived it on Friday.
The camera has multiple firmware glitches (won’t turn off, won’t go to menu, etc).
The camera came with the side access door hatch broken. No biggy, but it cam broken.
The software that they promised (FLIR Reporter) didn’t come, and the report software that did come was barely beta tested.
Additional software, free to download, has multiple glitches and hangs my computer when run. All sorts of system error messages when it installs.
Talking to the hardware guy there, he says that there are a lot of glitches, since this is a new model. One would think that the company would not go to market with a non-tested product.
But, from my past experiance as a sfotware developer, many times the schedule for release had nothing to do with the actual state of the product’s completion, but with the schedule set by marketing.
But, marketing doesn’t have to deal with all the problems.
FLIR used to be a good, reliable company, but this is very discouraging.
Stay away from the new FLIR cameras until they get all the bugs worked out.