I was with Home advisor for six months when I was just starting out. I decided to drop them because it wasn’t working. After a few years I was contacted again by them with an offer for $450 in free leads to sign back up. At this point I am fairly consistent with business but figured i’ll give it a go and it would probably help my SEO to be listed anyway. I had a few good leads come through at first and then it stopped. After two weeks I started receiving all kinds of oddball leads, about 90% of the ones I could actually get in touch with. They needed mold remediation, septic inspections, foundation repairs and everytime I spoke with home advisor they made it sound like people just click on the wrong thing because they don’t know any better. The other day I had a lead come in and called the person. She was a real estate agent that was looking for a structural engineer because they knew there were issues with the foundation. She was confused, as was I, about how this came to me for a lead. She then sent me screen shots of everything she clicked through on her laptop. She was on a site that said Powell and sons structural specialists. It looked like a site for a company that provides these services. What it actually was is a lead generating site that is partnered with home advisor. So the realtor is thinking she is contacting a company for what she needs and it is coming to a home inspector that is getting charged for it. It all made sense after that, why these leads for work that do not fall under my license were coming to me. I contacted home advisor to discuss the issue with them and have not yet heard back. This is a blatant scam for them to generate false leads or a complete lack of competence and gross negligence of the one thing they actually sell. Leaving us to pay for their inadequacy. It amazes me that we are held to such high standards with little room for error and yet these giant business are able to get away with so much. It is truly frustrating. Hope this helps some of you newer guys out there before you throw away a small fortune.
Side note: I do not mind paying for leads and realize there will be some bad ones. This seems like a system that is designed to maximize there leads with little concern for whether they are good or not.