Looking at purchasing a FLIR. E60. Anyone using the E60 and have any feedback to give?
Anyone besides me, have any Fluke thermal imaging firmware stories?
2 years ago, one year after purchasing my Fluke Ti300, I downloaded a third firmware update for my Ti300 that stop the Camera Nightlight from functioning.
I called Fluke, they said, “Sounds like a calibration issue.’ Send in the camera for calibration. Minimum, 3 weeks waiting time I pay shipping and handling.”
I did not. The camera was under warranty.
Next firmware update and everything functioned as usual.:roll:
Last year I dropped my Fluke Ti300 from a height of about ><20"". Below my knees.
It functioned. I was relieved to say the least.
8 months later the camera stopped functioning after I installed the fourth or fifth of that series firmware updates.
As well, my Fluke Ti100 received firmware update. After that firmware updated the focus was not aligned. Hmm?
I had a commercial and century home inspection back to back. I rented a Ti32 from Primo Instruments and sent my Ti300 infor calibration. $720.00. As well I owe shipping handling charges upon return.
Four weeks have passed and now Fluke states, “You have a major repair issue with your Ti300.”
OK. I dropped the camera but it is guaranteed for fall up to 6’ feet.
As well, it worked for 8 months after. Hmm?
Last week I received another firmware update for my Ti100. Now it is functioning better than when I purchased it. Hmm? Firmware strikes again.
I will likely not be purchasing a Fluke Infrared Camera in the near future. That you can count on. Fool me once shame on you. Fool me twice shame on me.
Total out of pocket so far, $720.00 plus the repair and shipping and handling fees I will be charged.
If the repair cost is to great, I will ask Fluke to send it back my Ti300 so I can throw it in Lac St. Louis or sell it for parts.