A few years back, in my own home…
I was making kids lunch boxes up for school, when a one of the acoustic tiles from the drop ceiling fell on my head, as I looked up I saw a giant raccoon! His butt was wide as that was my initial vantage point as he hung on to the drop ceiling grid work with his front paws. Luckily for me, He was agile enough to grab the metal frame of the drop ceiling and get back up there. If he had fallen through, he was directly over my head, he’d have torn my head to bits. I locked the kitchen door as its the only room that has the drop ceiling to keep him contained and I went back in with a sword off the display rack on my wall (like an idiot). My wife asked what the hell I was doing with a sword in the kitchen. I told her stay out, I’m not losing this fight! He hissed and went back up into the attic.
I “wised up” and called a pest control company. This guy went into the attic with chain mail gauntlets on and an IR camera. The raccoon was gone, so he patched up the outside with chicken wire where he got in.
It turns out my fascia was rotted a bit and the critter would stand on the gutter, it would pull back and in he went. It looked normal at a glance from outside.
That night you could hear the raccoon going nuts trying to get in, bouncing on my roof and gutter. I went out and shot him with my pellet gun, but its a small gun and this thing was a beast. It didn’t seem to phase him.
When the contractor I hired to replace the fascia was doing his work, he discovered three dead baby raccoons in the soffit area. I figure mama was trying to get to her babies.
I called the critter removal company, as they billed me to remove the raccoon(s) and missed three (with IR tech, allegedly). They did not want to lower my bill, perhaps take 30% off of the $400+ invoice. I explained my contractor did part of your job. They reused to budge. After a call to the BBB, the pest removal company waived their fee completely.