I dropped everything this morning to run out to a house I inspected last month only to find the absolute worst satellite dish installation of all time. I counted ten unsealed drill holes throught the roof covering. Installer must of ran out of sealant.
I had this problem in a building I once owned. Called the company for insurance info. They referred me to the actual installer (a sub) who had no insurance. (Go figure!)
Called my lawyer. He had the answer.
He filed criminal vandalism charges against the installer. They arrested him and my lawyer put up a big stink at the arrainment and asked for high bail and a bond at least twice the cost of the repair.
Result? The guy ponied up and paid for the repair (I insisted on a state licensed roofer, who was not cheap). In return, my lawyer dropped the charges.
Ha, ha. Doubt that poor installer has any money. I blame the company that didn’t give him/her any training. I’d be happy if the sat. company makes my client whole.
I am very happy to make a trip back at no charge whenever the client appears to be in distress. First, I want to make sure that the customer understands that I am doing my best in their interest. Second, I want to do my best to preserve my interests. Maybe visa versa. I’m not really sure. In this business, they seem to almost be one in the same most times.