I will be needing a Wisconsin license to take on more HUD/ FHA work.
My problems:
Can’t call to see when and where the exams are held.
Can’t get emails answered.
Been trying for a couple of weeks at different times of the day, get put on hold and then after 10 minutes the call hangs up. Emails not answered.
I can register and pay but I’m not paying $225.00 for an exam if I don’t know the time and location.
Tried again today and got someone who said the info is on their website. Registered and could not get the information and Wisconsin is the only state that is not listed?
Called New Hampshire (National Headquarters) 5 minutes ago and the office voice response said call during business hours. I guess they are closed on Fridays?
Must be a 1 man office who got the right to certify the HI test.
Zero customer help but they are in charge. Go figure that with all the home inspectors in the US that the people in charge of the exam don’t run it as a business. Typical when you are forced to work with bureaucrats.
That’s how it was with my son’s CLEP test for college. He had to register and part of that was picking his day/place/time… so they couldn’t answer where/when, that part was up to us. Of course, THEN he had to call the test center to tell them he was coming at such and such a time to do XYZ test… and pay ANOTHER fee… I tell you that so you are prepared if it’s like his CLEP… (that’s college board run, so hopefully a professional test is run better…)
Thanks Marcel,
I’ll do it their way after all its just an exam.
Customers are a pain to modern business, they make more money letting us do the lifting.