I was talking to a person who gets me information that I can never seem to find. I then told her that others may be interested in this information. She said she needed $10 a form, and after much debate I got her down to $6.50 and that is her bottom line.
Would people be interested in getting the necessary dates for the roof and such for $6.50? Or is it just me having a tough time finding this on certain properties?
Russ, you should be able to get permit data from the local gov’t sites. With the a-h conspectors driving wind mit prices down, how could you afford to give away any profit?
Call the local bldg dept’s and find out what resources they have.
I sometimes spend 20 minutes looking for this information. Calling, searching…in some areas here the only way to get the info is to call the city. Who is never avaliable and have to leave a message…blah blah blah…
I would rather have Shelly give this person the address’s the day before and have them send me the info in the AM. So I don’t have to search for anything.
I get $125 a wind mit…bottom feed away. When you compete at the bottom you will always be out bid from a lowballer. People use us for service. Sonner or later the $50 guy screws people over, gives poor service and the insurance people get fed up and realize, screw it, its not my money let me call Russ get it done right, once and have people who will answer their phone and answer their questions.
Trust me, people ALWAYS get fed up with inferior service and sooner or later realize QUALITY costs…
She can find me the information I need. Houses here about 10% are occupied, especially this time of year. So who do I talk to?
For my situation she provides me something that I can not produce more of, and that is time. When I start on the Internet and the phone calls to get this information it takes me 15-20 minutes. So let’s say she gets me 8 that day. It think that is $52. Now in that 2 hours she just saved me I can do 2 more wind Mitigations at $125. So in return for $52, I make another $250. I will do those conversions all day long.
Shelly has been the office manager for the past 5 years and the true voice of the company. When you call you get either her, Kim or Karen. I could not be happier with the people in the office. Her and Kim get so busy that it get crazy some days so we decided to hire Karen. They have one goal in that office. To serve the client in the best manner possible.
If your even somewhat busy, hiring a secretary was a great move, people like it when they get a professional answering the phone. I never answer my phone when I am on a job, I feel it is distractive and unprofessional. So then, who is going to answer the call?
I know people are going to say, why not have them do the finding of the information? Because they are too busy now and I feel overfilling their plate will cost a client the attention to detail they deserve.
I guess it matters how many permits u need to find on a daily basis to justify subbing it out. I find it more cost effective to have an employee do this.